Due to the nature of the shop, it is inevitable that many allergens are present in the shop. We do everything that we can to keep allergens separate within the shop, however there is still a chance of traces in the environment as allergens are present on the premises.
We have seperate labelled scoops for all the allergens which are cleaned throughout the day.
We state any allergens present in products, that have been notified by our suppliers, on our dispensers. If you have a minor allergy, please ask for a for clean, designated funnel before dispensing. If you suffer from life threatening allergies, we do not recommend shopping here. If you or someone you are cooking for has a severe allergy, please speak to a member of staff first.
We take cross contamination and food hygiene very seriously and it is practices like this that have helped us achieve our 5 star hygiene rating!
Hygiene & Cleaning
All our product dispensers/jars are filled in our shop in a hygienic environment (all utensils and containers are washed and sanitised before use).
If you bring your own containers to fill – please ensure they are cleaned thoroughly, and fit for purpose, as we cannot take responsibility after the product has left our dispensers. Containers must be completely dry before refilling as water promotes the growth of bacteria and can also reduce the shelf-life of products.
Unfortunately, products that enter a customer’s container cannot be put back into our dispensers due to the risk of cross-contamination. As a small business we therefore kindly request that you purchase anything you dispense.